KLARNA T&C'S

UNITED KINGDOM

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

 

KLARNA PRIVACY POLICY

Buy now and pay later for your Zanouchi order with Klarna. We offer innovative, stylish and well-engineered performance and lounge clothing at great prices.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 30 days.
  • Pay in 3 instalments.

Further information and Klarnas user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

 

KLARNA FAQ'S

Who are Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Klarna Work?

Just shop on Zanouchi and check out as normal. At checkout, then choose the Klarna payment method. You will know if you are approved in seconds and once approved you will get an email confirmation from Klarna.

 

Where can I use Klarna?

Just shop on Zanouchi and check out as normal. At checkout, then choose the Klarna payment method. You will know if you are approved in seconds and once approved you will get an email confirmation from Klarna.

How does Klarna Work?

Klarna can only be used on purchases made on Zanouchi


Are there any fees to use Klarna

There are no extra fees when you follow your payment schedule properly.

How does pay in 30 days work?

Payments are collected on a 30 days basis off the debit of credit card given at the time of purchase. All scheduled payments will be sent over on email and you can review your purchases by logging in to Klarna here.

When will my items be delivered if I use Klarna?

Klarna orders are delivered within our standard delivery timeframes like any normal order from Zanouchi. Visit our Delivery page here for more information.

How do I return an item purchased with Klarna?

Klarna returns will follow our usual standard returns process. Please see here for more information. Your total balance will be updated once the return has been processed and any remaining payments are automatically adjusted from the last instalment. Any payments already made will be refunded back to the original payment method. Do you have more questions about Klarna returns? Click here

What if I can't pay a Klarna instalment?

Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.

Will this affect my credit score?

Klarna will not affect your credit score as there is no credit check needed.

Where can I find out more about Klarna?

You can contact Klarna anytime here or by downloading the Klarna app.

 

Payment FAQ's

 

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